IT Workplace & Infrastructure
I work where IT operations meet user experience: device lifecycle, Microsoft environments, endpoint security, vendor coordination, and practical support models that keep teams productive.
Overview
From field support to workplace strategy, I secure and optimize endpoints, collaboration tools, vendors, and day-to-day continuity across distributed environments.
Focus areas
Relevant experience
Anicura
09/2023 - 06/2025Delivered IT support for 18 veterinary clinics in Belgium, covering hardware, software, networking, vendor management, and workplace continuity.
Inetum
08/2025 - 12/2025Advised organizations on Workplace as a Service and platform solutions with Microsoft, Dell, HP, and AvePoint.
Etex / European Commission
2019 - 2022 / 2015 - 2016Worked in enterprise environments where structured support, governance, and operational reliability were critical.
Core stack & environments
Business impact
Engagement options
- Workplace audit and roadmap (2 weeks): from EUR 4,500
- Smart Workplace migration (per site): from EUR 25,000
- Managed multi-site support: EUR 80 per endpoint per month
Frequently asked questions
- What is included in an IT Workplace engagement?
- IT Workplace engagements cover endpoint lifecycle (procurement, provisioning, retirement), Microsoft 365 and Intune configuration, identity and conditional access (Azure AD), endpoint security (CrowdStrike Falcon, Zscaler), backup and disaster recovery (Datto), and ongoing user support across multiple sites.
- How much does IT Workplace support cost?
- Project-based modernization (e.g. Smart Workplace migration) is quoted after a scoping audit. Ongoing managed support typically runs EUR 80-120 per endpoint per month for fully-managed multi-site environments. Pure advisory engagements start at EUR 4,500/month.
- Can Matthieu Pesesse support multi-site organizations across Belgium and Europe?
- Yes. Past engagements include 18 veterinary clinics across Belgium (Anicura), Etex Group HQ Zaventem (100% Smart Workplace migration, first site of the group), and the Grand Duchy of Luxembourg MDM rollout at the European Commission.
- Which security stack does Matthieu Pesesse deploy?
- CrowdStrike Falcon for endpoint detection and response, Zscaler for secure web access, Datto for backup and disaster recovery, Microsoft Intune for device compliance, and Azure AD conditional access for identity controls. The stack is hardened to ISO 27001 and aligned with EU NIS 2 expectations.
- How long does a Smart Workplace migration typically take?
- A single-site migration takes 8 to 16 weeks depending on user count, application portfolio complexity, and change-management maturity. Multi-site rollouts are sequenced 4 to 12 weeks per site after the first site is stabilized.
- Does Matthieu Pesesse handle the user-side change management?
- Yes. Trilingual user communication (EN/FR/NL), training material, in-person and remote enablement sessions, and a dedicated single-point-of-contact for the rollout window are part of standard delivery — not an add-on.
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