Project Management & Service Delivery

My background combines service delivery, client-facing coordination, portfolio ownership, and operational follow-up. I bring structure, communication, and momentum to initiatives that involve both business and technical actors.

Overview

I coordinate stakeholders, vendors, and technical teams to turn operational needs into structured delivery, clear priorities, and dependable execution.

Clearer execution paths between business objectives and operational realities
Faster issue resolution thanks to stronger ownership and escalation discipline
Better collaboration across internal teams, partners, and end users

Focus areas

Cross-functional coordination between business stakeholders, technical teams, and external partners
Operational planning, escalation follow-up, documentation, and delivery tracking
Change support, user adoption, and structured communication in multilingual environments
Pragmatic project ownership built from field realities rather than abstract frameworks

Relevant experience

Inetum

08/2025 - 12/2025

Managed opportunity follow-up and stakeholder alignment around modern workplace programs and solution positioning.

Anicura

09/2023 - 06/2025

Coordinated clinics, vendors, and support priorities across a distributed organization with real operational constraints.

Proximus / Clear Channel

2006 - 2015

Built a strong foundation in portfolio follow-up, customer communication, campaign execution, and service-oriented delivery.

Core stack & environments

Stakeholder alignmentVendor managementService deliveryOperational planningDocumentationChange supportMultilingual communication

Business impact

Clearer execution paths between business objectives and operational realities
Faster issue resolution thanks to stronger ownership and escalation discipline
Better collaboration across internal teams, partners, and end users

Ready to create something amazing together?

Let's discuss how I can help bring your vision to life through strategic design that delivers tangible results for your business.

Project Management & Service Delivery | Matthieu Pesesse | Matthieu Pesesse