Etex is a global high-tech construction group headquartered in Zaventem (Belgium) with operations across Europe, the Americas and Asia. As Regional Service Delivery Engineer, I led the migration of the Zaventem HQ to 100% Smart Workplace devices — Windows 10 + Microsoft 365 + Intune-managed — making it the group's first reference site for the rollout.
In parallel, I coordinated the deployment of Cisco Meraki networking and Logitech RoomMate meeting rooms, ran Level-2 support with Problem/Incident/Change discipline, and held the asset and Active Directory management for the site.
Results
- 100% Smart Workplace devices migration completed at the Zaventem HQ, the group's first reference site.
- Cisco Meraki switch deployment delivered in parallel with the device migration.
- Level-2 support, problem and change management maintained throughout the programme without service degradation.